FAQs

Welcome to our FAQ section. Here you'll find answers to the most common questions about our products, orders, and services.

1. What kind of products do you offer?

We offer a wide range of women's ethnic wear including Kurtis, designer Suits, and handcrafted Jewellery. All our products are carefully curated to blend traditional elegance with modern style.

2. How can I place an order?

To place an order, simply browse our collection, select your product, choose the size (if applicable), and click on "Add to Cart." Proceed to checkout to complete your purchase securely.

3. How do I choose the right size?

Each product page includes a size chart with measurements. We recommend checking the size chart and comparing it with your body measurements before placing your order.

4. How long does shipping take?

We usually dispatch orders within 1–2 business days.

  • For delivery within India, it typically takes 4–7 business days.

  • For international shipping, delivery may take 7–12 business days.
    Once shipped, you will receive a tracking link via email or SMS.

5. Do you accept returns and exchanges?

Yes, we offer returns and exchanges within 7 days of delivery. Products must be unused and returned in their original packaging. Please refer to our return policy page for detailed instructions.

6. What payment methods are available?

We accept all major payment options including:

  • Credit/Debit Cards

  • UPI and Wallets

  • Net Banking

  • Cash on Delivery (only for select Indian locations)

7. Can I cancel my order?

Yes, you can cancel your order before it has been shipped. Please contact our support team immediately with your order number.

8. Do you offer gift wrapping?

Yes, we provide gift wrapping services. You can select the option during checkout and leave any special instructions in the message box.

9. Will the product look exactly like the image?

Yes, all product photos are real and captured under natural light. However, slight variations in color may occur due to different screen settings.

10. How can I contact customer support?

You can reach out to us via:
Email: support@yourstore.com
Phone/WhatsApp: +91-XXXXXXXXXX
Or by using the contact form on our website.